Performance Metrics for Call Centers
Maximize team productivity through customized time logs, idle time breakdowns, and leaderboard insights. Identify top performing agents, flag underperformers and record manual time entries feeding into daily/weekly activity reports.
Trusted by teams globally at innovative companies
All in One Agent Management
Supervisor can easily stay on top of their agents without the need to micro-manage. Tivazo helps improve agent visibility in real time with screenshots and productivity stats to visualize daily progress over a live dashboard.
Scheduled Shifts and Attendance Compliance
Tivazo automates clock-ins and outs, monitors punctuality, and logs every manual or scheduled break. This ensures fair, accurate payroll and prevents time misuse as Managers can approve or deny manual time changes with full history logs.
Department wise or Campaign specific Groups
Easily create relevant agent groups as needed and assign leaders to each group who can monitor activity, review screen captures, and manage attendance for their segment. Ideal for multi-client call centers juggling several projects at once.
Start today for $0 and it’s forever
Optimize your workflow with Tivazo's platform, built for seamless task management and maximum efficiency.
- No credit card required
- Enjoy 24/7 support
- Available for:
Why Enterprises Should Have Tivazo?
Gain comprehensive insights into time spending, manage your workforce, and plan resources in the best and most efficient way.
Before Tivazo
After Tivazo
Seamlessly Compatible Across Various Platforms
Gain comprehensive insights into time spending, manage your workforce, and plan resources in the best and most efficient way.
Track Time & Boost Productivity
Track time, stay organized, and boost productivity by focusing on priority tasks and improving efficiency.
Seamless Team & Workspace Management
Easily manage your workforce with role-based access, instant email invites, and smart group creation. Assign managers and track team performance for seamless collaboration.
Get Instant Insights with Team Reports
Analyze team productivity, track hours, and generate detailed reports with our time-tracking app.
Effortless Time Tracking & Monitoring
Easily monitor your employees' work hours for precise timekeeping and payroll accuracy.
Frequently Asked Questions
Everything you need to know about Tivazo’s asset management system.
Tivazo offers flexible and affordable subscription plans to suit your needs:
- Free Plan: Perfect for startups and small teams, our Free Plan is available forever at no cost for up to 10 members. This plan ensures you can get started without any financial commitment.
- Premium Plan: For larger teams or those seeking enhanced features, our Premium Plan is just $3 per member per month. This low-cost investment provides access to premium features that can help your team collaborate more effectively and efficiently.
Tivazo offers flexible and affordable subscription plans to suit your needs:
- Free Plan: Perfect for startups and small teams, our Free Plan is available forever at no cost for up to 10 members. This plan ensures you can get started without any financial commitment.
- Premium Plan: For larger teams or those seeking enhanced features, our Premium Plan is just $3 per member per month. This low-cost investment provides access to premium features that can help your team collaborate more effectively and efficiently.
Tivazo offers flexible and affordable subscription plans to suit your needs:
- Free Plan: Perfect for startups and small teams, our Free Plan is available forever at no cost for up to 10 members. This plan ensures you can get started without any financial commitment.
- Premium Plan: For larger teams or those seeking enhanced features, our Premium Plan is just $3 per member per month. This low-cost investment provides access to premium features that can help your team collaborate more effectively and efficiently.
Tivazo offers flexible and affordable subscription plans to suit your needs:
- Free Plan: Perfect for startups and small teams, our Free Plan is available forever at no cost for up to 10 members. This plan ensures you can get started without any financial commitment.
- Premium Plan: For larger teams or those seeking enhanced features, our Premium Plan is just $3 per member per month. This low-cost investment provides access to premium features that can help your team collaborate more effectively and efficiently.
Start For free, and it's forever
Optimize your workflow with Tivazo's platform, built for seamless task management and maximum efficiency.
