“An employee’s silence can be louder than their words.” In many cases, minor behavioral, attitude, or engagement changes are indicators that something is wrong. It is important that managers are aware of these signs early. Dissatisfaction that is not addressed…
Organizations today in the competitive business environment are coming to realize that the most valuable asset they possess is not technology or even products, but rather their people. Supporting employees is not a nice thing to do at the workplace;…
Introduction Each unanswered phone, a lengthy queue, or a delayed consumer-related problem can waste thousands of dollars of business. In the case of call centres, efficiency is not a metric; it is the spine of customer satisfaction and business. Call…
Do your projects always go over budget or overtime? Being able to control expenses, assign resources, and monitor the cost of the project can be hectic without the appropriate systems in place. This is where project budgeting tools are used…
Consider a group where ideas just flow, work is done efficiently, and all the members feel appreciated- this is the magic of group synergy. Group synergy is not a buzzword; it is what makes high-performance teams. The outcomes of a…
Time tracking has become the norm in the contemporary workplace. It is used by companies to measure productivity, resource allocation, and to keep the projects on track. It looks easy on paper. But practically, it has its own time tracking…
Your calendar owns you. It’s a wall of purple blocks. Each block is a meeting that stops you and your team from doing the one thing you were hired to do: create value. You finish your day with zero time…
Ever felt stuck at work or in a project and wondered why things just aren’t clicking? Probably, you are dealing with a skill issues. It is more typical than you imagine, and it is not necessarily a matter of technical…
An underperforming employee may drag down projects, demoralize the rest of the team, and affect the overall business performance. A missed deadline, low performance on important tasks, or low engagement, these problems do not solve themselves. As a manager or…
Managing teams need not involve day-long staring at spreadsheets. Actually, the workplace environments sometimes embrace a lot of fun as this helps in enhancing concentration, innovativeness, and teamwork. Productivity games are an effective measure to merge work-related objectives with entertaining…
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