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Managing the back office teams is an important task that managers need to undertake, but it is usually unrecognized. An effective back office workforce management will provide a smooth flow of operations, proper processing, and robust support of front-office functions…
Have you ever wondered why certain teams simply work together-faster, more effectively and why they always seem to do a better job than the rest? We call these high performing teams. They are never constructed in one day, nor are…
Time is money in the modern fast-paced workplaces; time is accountability, productivity, and efficiency. However, a lot of teams find it difficult to measure work hours on a regular basis. It is there that the establishment of a mighty timesheet…
The work places are changing at an unparalleled pace. The 9-to-5 work timetable is no longer considered a binding force to workers and organizations are finding out that flexible working hours can increase productivity besides employee satisfaction. One of the…
In the present-day dynamic work environment, cultural fit can or break an organization. The teams flourish, the engagement is high, and productivity increases when the values, behaviors, and expectations of employees align with the mission and culture of the company…
All products are either successful or unsuccessful depending on their ability to satisfy the needs of customers. How to know what customers think in the shortest time? Ask them directly. It is where a product feedback survey comes in. A…
By 2025, staff augmentation is emerging as a major business strategy of both large and small businesses. It enables businesses to hire skilled professionals on a short term basis without the commitment of hiring full time employees. As a small…
Millions of individuals make New Year resolutions and give them up by February every year. But what were you thinking of not making even the new year goal setting a fly-by-wire promise? And with the right plans, you can make…
Peer feedback is a critical component of personal and professional development. It is also done between colleagues, team members, or peers, unlike formal performance reviews, and provides real-time behavior, performance, and collaboration insights. Peer feedback, when done properly, promotes self-awareness,…
Full Time Equivalent (FTE) is a concept that a business, HR manager or anyone dealing with workforce planning or budgeting should understand. FTE gives you a clear view of the amount of work being done in relation to full-time workers…
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