From Guesswork to Precision with Tivazo
We replaced manual reporting and estimates with real-time workforce visibility, helping engineering teams track projects, streamline billing, and manage distributed teams confidently.
About Entegra Sources
Entegra Sources is a BPO company specialising in engineering documentation, CAD drafting, and technical outsourcing for clients across five continents.
With a growing team of over 400+ engineering professionals, we deliver precision-driven solutions, from technical specifications and drawings to client relations management.
Precision matters, delays and miscommunication cost time, money, and trust
Documentation Delays Kill Project Momentum
Engineering teams relied on manual handoffs and email chains. Deadlines slipped, deliverables were lost in inboxes, and global clients were left chasing updates, eroding trust with every missed milestone.
No Visibility Across Distributed Teams
Managers had no real-time view of which engineers were over-allocated or completely idle. Employees were not managed efficiently as the team grew. Resource planning was conducted on instinct rather than based on data, resulting in burnout for some and underutilization of others across the team.
Client Expectations Were Built on Guesswork
With engineers juggling multiple client projects simultaneously, actual hours and progress per project were estimated, not tracked, leading to scope creep, billing disputes, and misaligned client expectations on delivery.
Four Features That Helped Entegra Track, Manage, and Scale Teams Globally
Automated Time Tracking Across All Projects
Before Tivazo, Entegra’s engineers had no structured way to track hours across client projects. Tivazo’s automatic desktop tracking gave managers real-time visibility into how hours were distributed per client, project, and day, making billing more accurate and transparent.
Tivazo Time TrackingTimesheet Approval & Reporting for Client Billing Clarity
Weekly timesheets were also a major bottleneck. Tivazo centralised time logging and approvals into one dashboard, turning a time-consuming weekly process into a quick daily review with exportable, client-ready reports.
Tivazo Timesheet ReportActivity Monitoring with Privacy for Remote Teams
For client-facing projects, Tivazo’s optional activity monitoring added an extra layer of transparency without compromising engineer privacy, helping build trust across distributed teams and time zones.
Tivazo Performance InsightsClean Team Structure as the Operation Scaled
As Entegra expanded, Tivazo’s role-based team management more efficiently helped organise engineers by project, specialty, and seniority, streamlining onboarding, collaboration, and project scaling.
Tivazo Team ManagementFrom Signup to Full adoption in under two weeks
Workspace Setup
Entegra’s Client Relations team configured the Tivazo workspace in under an hour, inviting engineers by discipline, assigning project teams, and setting role permissions across departments.
Engineer Onboarding
The lightweight Tivazo desktop agent was deployed across the engineering team with zero disruption. Automatic time tracking started immediately, capturing hours accurately across clients and projects without changing existing workflows.
Dashboard Training & Visibility
Project managers quickly adopted Tivazo’s real-time dashboards and utilisation views. Within days, resource allocation and client billing decisions were being driven by live data instead of manual estimates.
Full Scale & Optimize
Project managers quickly adopted Tivazo’s real-time dashboards and utilisation views. Within days, resource allocation and client billing decisions were being driven by live data instead of manual estimates.
Numbers that speak for themselves
Employees Managed Efficiently
Team management more efficiently helped organise engineers by project, specialty, and seniority.
Faster Project Onboarding
Reduction in time taken to onboard new engineers onto active client projects.
Countries Markets Served
Clients across Australia, New Zealand, UK, USA, Canada, and Chile served reliably.
Cross-Team Visibility
Every engineer, every project, every discipline
“Tivazo gave our 400+ team something we never had before, full visibility. Every project, every hour, every client. We stopped guessing and started delivering with confidence."
