Building Software Faster & Smarter with Tivazo
From spreadsheet guesswork to real-time developer visibility, how a global software agency took full control of timesheet, team hours, billing accuracy, and project delivery.
About Progressive Labs
Progressive Labs is a full-stack software development agency, with an office in Boston, Massachusetts & Kathmandu, Nepal. They serve high-growth startups and scale-ups globally, offering team augmentation, custom app development, UI/UX design, and LLM-enabled product builds.
With engineers simultaneously working across multiple client projects, resource allocation and time visibility were constant challenges. Before Tivazo, Progressive Labs relied on manual timesheets, weekly standups, and spreadsheet tracking, all of which lagged reality by days.
Managing a Software Agency without Time Visibility is like building in the dark
Manual Timesheets Killed Delivery Speed
Developers logged hours manually, often from memory, leading to inaccurate reports, billing errors, and managers wasting hours every Friday chasing submissions.
No Cross-Project Utilization Data
Managers had no visibility into whether developers were over-allocated or completely idle. Resource planning was done on instinct rather than data, causing burnout for some and underuse of others.
Developer Time Was Invisible
With engineers juggling 2–4 client projects at once, actual hours per project were estimated, not tracked, leading to scope creep, billing disputes, and misaligned client expectations.
Four features that changed everything for Progressive Labs
Automated Time Tracking Across All Projects
Time Tracking Tivazo's automatic desktop tracking gave Progressive Labs real-time visibility into how every engineer's hours were distributed across client projects. Project managers could see live hour breakdowns per client, per developer, making billing conversations simple, credible, and data-backed.
Tivazo Time TrackingOne-Click Timesheet Approval with Full Visibility
Tivazo automated time logging and centralized approvals in one dashboard, turning a Friday nightmare into a 10-minute daily check with verified, exportable reports.
Tivazo Timesheet ReportActivity Monitoring with Privacy
Employee Monitoring For client-facing projects requiring accountability, Tivazo's optional screenshot feature offered a transparent, opt-in visibility layer trusted by both clients and developers because it tracked work activity, not personal behavior.
Tivazo Performance InsightsClean Team Structure as the Agency Scaled
Tivazo's role-based team management let Progressive Labs organize developers by client project, technology stack, and seniority, making onboarding faster and cross-team collaboration cleaner as they added new engineers and new contracts.
Tivazo Live ScreenshotsFrom Signup to Full adoption in under two weeks
Workspace Setup
Progressive Labs configured their Tivazo workspace in under an hour, organizing developers by client project, assigning manager roles, and setting access permissions across all active engagements.
Desktop Agent Deploy
Tivazo's lightweight desktop agent was installed across all developer machines. Automatic time tracking began immediately with zero disruption to active project sprints.
Dashboard Training
Team leads and project managers were onboarded to Tivazo's live dashboard and heatmap views. Within three days, resource allocation decisions were being made from real data rather than weekly standup summaries.
Full Scale & Optimize
Progressive Labs rolled Tivazo out to all teams and client projects. Client billing reports went from manual spreadsheets to one-click exports, saving hours every week.
Numbers that speak for themselves
Faster Timesheet Approvals
Timesheet approval is now faster, from a multi-hour weekly ordeal to a 10-minute daily check.
Efficient Project Handoffs
Faster project handoffs through clearer real-time team visibility and role accountability.
Doubled Mentor Session
Mentor session throughput doubled after scheduling was aligned to Tivazo's data.
Improved Team Utilization
Improvement in team utilization: the right people on the right tasks at the right time.
“We used to spend a full day every week just compiling hours to share with clients. Tivazo made that instant. But the bigger win was finally knowing in real time whether our developers were burning out or coasting. That changed how we manage projects entirely.”
